AI receptionist for small business
You are on a job and the phone rings. Front Desk AI picks up your messages, writes up what you missed, and keeps talking to customers while you work.
One inbox for every customer message
Email, texts, WhatsApp, DMs, comments, live chat and voicemail, all in one place. It answers what it can and marks the rest for you.
AI answers your calls
Coming in Q1 2027. Until then it takes a voicemail, writes it up and emails you.
A receptionist for the way you work
Salons and studios, trades and home services, agencies and consultants.
You stay in charge
Drafts wait for your yes. Text answers run alone, and you can turn them off. It learns from your business, and only yours.
Frequently asked questions
- What is an AI receptionist?
- An AI receptionist answers customers for you. Front Desk AI covers email, texts, live chat, WhatsApp, Instagram, Facebook, TikTok and voicemail today, and answers calls from Q1 2027.
- Does it answer my phone?
- Not yet. AI call answering is coming in Q1 2027. Today it takes a voicemail, writes it up and emails you the missed call.
- Is it an answering service for small business?
- It does that job for your messages today, and for your calls from Q1 2027. It answers texts and live chat, drafts your other replies and writes up your voicemail.
- Does it work after hours?
- Yes. Texts can be answered automatically and voicemail is written up at any hour. Drafted replies wait for you.
- Will it message customers without me?
- Replies it drafts wait for you to send. Texts are the one exception: it can answer those alone, and you can turn that off.
- Is it a receptionist for salons?
- Yes. It handles DMs, texts and voicemail while your hands are full.
- How much does it cost?
- It’s part of your Pacten plan, and text replies need the SMS add-on.
- Can I bring my contacts?
- Yes. We bring your clients, contracts and live work across, and you see the price first.