Appointment reminders and AI meeting notes
Clients forget, and you’re the one left waiting. Pacten reminds them by email and text, lets them move their own booking, and writes up your meetings. Schedule AI finds your free time and gets bookings ready for your yes.
Ask for a time. Book it on your yes
Schedule AI reads your bookings, meetings and notes, and your Google or Outlook calendar too. It gets a booking, a meeting or a change ready, and nothing happens until you approve it.
Before, during and after every booking
Reminders by email and text, from 15 minutes to 2 days before. A link in every reminder so clients move or cancel their own booking. A booking page with its own chat. Deposits before the day. Google and Outlook calendars in step both ways. Zoom, Teams and Google Meet links. An AI notetaker that says it is recording and writes the summary, decisions and actions, with a recap for your team.
You stay in charge
It never moves or cancels a booking itself. Pacten AI says it is recording when it joins. It skips meetings with outside guests unless you turn them on.
Frequently asked questions
- Does Pacten send appointment reminders?
- Yes. Booking sends them by email, and by text with the SMS add-on. You choose when, from 15 minutes to 2 days before.
- Can clients reschedule themselves?
- Yes. Every reminder carries a link to move or cancel the booking.
- Does it help with no-shows?
- Reminders and deposits do the most. You can mark a no-show, and Schedule AI flags unpaid deposits. A no-show fee isn’t built.
- Will it book people in on its own?
- No. Ask it to book, move or cancel and it gets the change ready. Nothing happens until you approve the card, and then the client is told.
- Does it sync with Google Calendar and Outlook?
- Yes, both ways. Your busy times close slots on your booking page.
- Does it take notes in meetings?
- Yes, with Meeting Hub. Turn it on and Pacten AI joins, says it’s recording, and writes the summary, decisions and actions.
- Will it record without people knowing?
- No. It posts a recording notice in the meeting chat, and it skips meetings with outside guests unless you turn them on.
- Can reminders go by WhatsApp?
- Not today. Reminders go by email and text.
- Does the AI train on my data?
- No. Your records are walled off from other businesses and never used to train AI.
- How much does it cost?
- Booking and reminders are on every plan, and texts need the SMS add-on. The notetaker is part of Meeting Hub, an add-on included from Operator.
- Can I move from another booking tool?
- Yes. We scope the move with you first, and you see the price before anything starts.