The AI that knows your business.
An AI chatbot for your website, WhatsApp and SMS that answers, qualifies and books, then hands over to your team.
What you can do in Chat
- On your own website: Paste one snippet and your AI is live on your site, answering visitors under your name.
- Knows your business: It answers from your live services, prices, locations, hours and stock, not a script you maintain.
- Your name, your persona: Name it, give it a persona and tell it how to behave. Visitors meet your assistant.
- Qualifies and books: It asks what it needs to know, then books a real slot inside the conversation.
- Turns visitors into leads: Leave a name and a number, and they’re a contact in your CRM with the whole conversation.
- Your team, one click away: Every conversation lands in your Inbox. Take over any of them, and hand it back when you’re done.
Pacten AI in Chat
- Your own AI assistant: It greets every visitor, day and night, and works from what’s true in your business right now. Change a price, and it knows.
- What it does alone: Answers, books and hands over.
How Chat connects
- CRM: Every chat resolves to a contact.
- Booking and Web: A chat booking creates the booking and the engagement.
- Communications: Threads and escalations land in one inbox.
- Web & Platform: It lives on your hub.
Works where your visitors are.
- Your website, your booking page, WhatsApp and SMS. WhatsApp and SMS are paid add-ons.
Frequently asked questions
- Can I put it on my own website?
- Yes. Copy one snippet from Pacten and paste it into your site. It also runs on your Pacten booking page.
- How does it know my business?
- It reads your live services, prices, locations, hours and stock in Pacten, so there’s no script to keep up to date. You add instructions on top.
- Can I give it a name?
- Yes. Set its name, title and persona, and write your own instructions for how it should behave.
- Can a real person take over?
- Yes. Anyone on your team can take over in the Inbox, and the visitor sees their reply. Hand it back when you’re done.
- What happens when it doesn’t know?
- It tells the visitor, and hands over to your team.
- Can it run only out of hours?
- On SMS, yes. Web chat and WhatsApp answer at all times today.
- Does it answer email?
- No. Email lands in your inbox for your team.
- Do WhatsApp and SMS cost extra?
- Yes, they’re paid add-ons.