Pacten

Cash requests: asking for money and approving it - Pacten Guides

A cash request is somebody in the business asking for funds — petty cash, a float, money for a job. It is approved by whoever your workspace says should approve it, and it posts to the ledger the moment it is approved. Under Finance → Cash requests.

BEFORE IT WORKS
Two things are configured separately
And the feature is switched off until the second one is done.

This catches people out, so it is worth stating plainly. Cash requests need two decisions, made in two different places, and they are deliberately not the same decision.

1
WHO approves
An approval chain, configured under Finance → Settings → Approvals. The same chain also appears under People → Settings → Approval chains — one chain with two doors, not two chains, because cash requests are raised from People but who approves them is a Finance question.
2
WHAT ACCOUNT it posts to
Chosen in the Cash requests screen’s own settings, from your own chart of accounts. Nothing is assumed — no two workspaces have the same chart.
Watch out
Cash requests stay disabled until an account is picked. If the feature looks present but nothing can be submitted, this is why — it is not broken and it is not a permission problem.
RAISING ONE
What the requester does
Short by design.
DECIDING
What the approver sees
On the same screen, in their own list.

The screen separates Waiting on you from Your pending — what you have to decide, and what you are waiting on somebody else to decide. An approver can approve or decline, and the request shows which step of the chain it is currently on.

As with every chain in the platform, approving one step where later steps exist does not finish it. The request stays pending until the last step clears.

WHAT HAPPENS ON APPROVAL
It reaches the books immediately
This is not a paper exercise.

An approved cash request posts to the ledger against the account you configured, and appears in the register of everything posted. There is a voucher available for the paperwork, and the month’s total posted is shown so the running cost of petty cash is visible rather than discovered at period end.

Where it lands
The journal, what posts by itself, and why nothing is deleted.
The ledger →