Leave policy: the three layers - Pacten Guides
Leave policy lives under People → Time & Leave → Policies, editable by People managers and admins. Three layers, each with a distinct job:
1
The default
Each leave type carries days per year, carry-over and a colour. Edit any of them, switch a type to Unlimited, or add a brand-new type with + Add leave type — a new type is requestable immediately.
2
The automatic balance
Each person’s yearly balance is created from the default the first time their leave loads for the year. After that it is theirs — changing the default later does not silently rewrite it.
3
The individual adjustment
Open Directory → the person → Time off and click their allowance to change it for just them. Individual figures survive default changes — that is the point of layer two.
Rolling a new default out to everyone
When you change a default and want everyone on the new figure, use Apply to all on the type’s row. It sets this year’s allowance for every existing balance at once — and it replaces individual adjustments for that type, which the confirm step says before anything happens.
Unlimited types
A type set to Unlimited has no yearly allowance: nothing to count down, nothing to apply, and requests against it are never blocked by a balance.